Have you received repeated improper denials or delays in payment of clean claims from a particular insurer? Do you feel discriminated against by a health insurer based on your professional license resulting in rejected claims? As an acupuncture billing company we deal with these type of issues on a daily basis and have dedicated staff to resolve claims issues with the insurance company, but we know not everyone has those resources. Here is a tip most people billing insurance for acupuncture aren’t aware of:
Most states have “prompt payment” legislation in place where insurers are required to resolve each provider dispute consistent with applicable law and issue a written determination usually within 45 working days after the date of receipt of the provider dispute. If you feel you have exhausted all of your options with the insurer in resolving a clean claim, take advantage of these laws by contacting your state’s insurance commissioner and filing a complaint. Here is a link for every state!
Are you interested in learning more insurance billing tips? Visit our blog!
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