Workplace Etiquette for a Remote Workforce

At NCG Medical, we strive to maintain a respectful and courteous environment that promotes collaboration, productivity, and mutual understanding among employees. Whether working on-site or remotely, practicing workplace etiquette is essential to fostering a positive work atmosphere.

If you encounter an issue with a coworker, we encourage you to resolve it by politely discussing your concerns directly. Open communication and understanding others’ perspectives often resolve most problems effectively. If further assistance is needed, contact your supervisor or Human Resources.

Remote Workplace Etiquette
To ensure smooth communication and professionalism in a remote work setting, the following guidelines apply:

• Professional Communication: Use clear, concise language and maintain a respectful tone in all written and verbal communications. Respond promptly to messages during business hours.
• Minimizing Distractions: Work in a quiet, dedicated space whenever possible. Reduce background noise during meetings and avoid interruptions.
• Virtual Meetings:
  
  • Use a clear agenda to keep meetings focused and efficient.
  • Mute your microphone when not speaking to reduce background noise.
  • Turn on your camera when possible to stay engaged and demonstrate attentiveness.
• Patience and Respect: Recognize and respect diverse communication styles, time zones, and personal schedules. Maintain professionalism and understanding in all interactions.
• Punctuality: Be on time for virtual meetings to show respect for others’ schedules.

General Workplace Etiquette
The following guidelines support a positive, organized workplace for both remote and on-site teams:

• Problem Resolution: Avoid public criticisms or accusations; address concerns privately with the individual or involve your supervisor if needed.
• Efficient Communication: Minimize unscheduled interruptions by utilizing email, messaging tools, or scheduled calls.
• Courtesy in Shared Spaces (for hybrid or on-site employees):
  
  • Reset shared equipment to default settings after use.
  • Tidy up shared areas and replenish supplies when needed.
  • Collect your print jobs promptly and avoid taking others’ documents.
• Consideration for Others: Keep noise levels down during phone or video calls and maintain a professional demeanor in all interactions.

By adhering to these guidelines, we can continue to foster a collaborative, productive, and respectful environment—whether we are working remotely or in the office.

Policy No.  722